General Manager | Sarasota Art Ovation Hotel
On-siteSarasota, Florida, United States
Job Summary
Oversee all hotel operations to deliver exceptional luxury guest experiences and achieve financial performance goals. Develop and execute business strategies that support property growth while maintaining strong payroll, purchasing, and expense controls. Recruit, coach, and mentor a high-performing team, leading performance management and fostering a culture of accountability. Resolve guest concerns with urgency and ensure compliance with Marriott brand standards and operational procedures. Partner with the Sales team to drive revenue growth and represent the hotel as a community ambassador. Achieve outstanding results on brand evaluations, quality assurance inspections, and guest satisfaction metrics.
Required Qualifications
- Five or more years of progressive leadership experience within the hospitality industry, including hotel operations management
- Previous General Manager or Assistant General Manager experience at a full-service, upscale, luxury, or lifestyle hotel
- Demonstrated success leading teams, driving guest satisfaction, and achieving financial performance goals
- Strong business acumen with experience in budgeting, forecasting, financial analysis, and cost control
- Comprehensive understanding of all hotel departments and operational best practices
- Excellent leadership, coaching, communication, and relationship-building skills
- Ability to effectively communicate with guests, associates, ownership, and corporate leadership
- High school diploma or equivalent required
- Bachelor's degree in Hospitality Management, Business, or a related field preferred
Desired Qualifications
- Certified Hotel Administrator (CHA) designation is a plus
- Bilingual English/Spanish skills are a plus
- Experience with hotel property management systems and hospitality technology
- Knowledge of the local market, community, and attractions is highly desirable
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