General Manager
$90,000–$120,000 year
On-site · Manassas, Virginia, United States
Job Summary
General Manager at RWB Thrift responsible for financial performance and operational excellence of the store. Oversees top-line sales, profitability, and efficiency in meeting production quotas, while delivering strong customer service metrics. Leads and trains the Production Manager and Retail Manager; develops leadership within the management team; and ensures adherence to company processes, merchandising productivity, and a high-quality customer shopping experience. Manages scheduling, staffing flexibility, performance evaluations, and compliance with wage/hour laws. Plays a key role in onboarding, talent development, and building a bench for future openings, while coordinating office and HR-related tasks and ensuring alignment with company objectives.
Required Qualifications
- High school diploma or GED preferred
- Proficiency in both English and Spanish is preferred
- Excellent verbal and written communication skills
- High-level of computer proficiency (MS Office, Teams, Outlook, HRIS)
- Ability to work independently and to carry out assignments to completion
- Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required
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