General Manager - Roofing & Gutter Operations
On-site · San Antonio, Texas, United States
Job Summary
Lead day-to-day operations across roofing and gutter divisions, ensuring projects are executed efficiently, profitably, and on schedule. Own operational performance and company execution across production, sales support, scheduling, service, and customer experience. Track and analyze P&L performance at both the company and individual job level; monitor job costing, labor efficiency, margins, change orders, collections, and operational KPIs. Develop reporting dashboards and use data analysis to drive operational improvements and profitability. Establish accountability across teams and ensure consistent operational processes and standards. Partner with ownership on strategic growth initiatives, scaling efforts, forecasting, and operational planning. Identify operational bottlenecks and implement scalable systems, workflows, and process improvements. Lead and develop managers, field leadership, and operational staff. Ensure projects maintain quality standards, safety compliance, and customer satisfaction. Drive urgency, communication, and execution in a high-volume, fast-moving environment. Support recruiting, staffing, and organizational development as the company continues to grow.
Required Qualifications
- 7+ years of operational leadership experience in roofing, construction, restoration, home services, or related industries
- experience leading day-to-day operations for a $10M+ business or division
- strong financial acumen with experience managing job costing, budgeting, forecasting, and P&L accountability
- ability to analyze operational and financial data to make informed business decisions
- experience scaling operations and building accountability across teams
- strong leadership presence and ability to drive performance in a fast-paced environment
- proficiency with Excel, operational reporting systems, CRMs, and business analytics tools
- roofing or exterior construction experience strongly preferred
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