General Manager
On-siteBoston, Massachusetts, United States
Job Summary
Manage the full operational responsibility for the US region, including Boston, Portland, and Rocky Hill, by driving regional sales growth through coaching sales managers and acquiring new business. Take personal ownership of strategic customer account growth and maintain complete accountability for the P&L, sales profitability, warehouse operations, and customer service. Oversee logistics and shipping processes to ensure accurate, safe, and on-time order fulfillment while ensuring compliance with environmental, health, and safety regulations. Lead recruitment, hiring, and team development for Branch and Sales Managers, establishing strategies to improve departmental efficiency and maintain daily awareness of key performance indicators. Report directly to the executive team while fostering a positive working culture across all personnel involved in follow-up and operations.
Required Qualifications
- Related experience from industrial or building materials distribution
- Leadership of an outside sales and operations teams
- Commercial or sales-driven mindset
- Leadership in sales
- Deep knowledge/understanding of complete branch office operations
- P&L responsibility
- Empathetic leader
- Superior emotional intelligence
- Ability to recognize and develop the unique traits of team members
- Ability to direct their professional growth
- Excellent communication skills
- Ability to interact at all levels internally
- Ability to interact with suppliers
- Ability to interact with customers
- KPI-oriented
- Well organized
- Superior communication aptitude
Desired Qualifications
- Optimally including leadership in sales
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