General Manager (Retail/Storage) - NY16
$43,680–$43,680 year
On-siteHudson Falls, New York, United States
Job Summary
Deliver excellent customer interactions in-person and over the phone to meet tenant needs while using creativity to generate sales and maintain high occupancy levels. Manage daily operations including collections, deposits, and customer calls, and show and rent units by understanding tenant needs and offering the best storage solutions. Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities. Assist with auction preparations and handle tenant communications with compassion. Maintain the facility's curb appeal by ensuring it is clean, safe, and secure, and perform minor maintenance duties such as walking the property, maintaining cleanliness, weeding, and operating power tools. Requires 2-4 years of relevant experience in a fast-paced, customer-facing environment with direct P&L involvement, proficiency in Microsoft Outlook, and ability to lift 50lbs. Valid driver's license and reliable transportation required. Available for travel and flexible work at various locations including 128 Dix Ave, Glens Falls, NY.
Required Qualifications
- 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor's degree)
- High School diploma or GED
- Excellent interpersonal and communication skills, both in person and over the phone
- Ability to work effectively both independently and as part of a team
- Must be technically savvy with the ability to learn new applications and Point of Sale systems
- Proficiency in Microsoft products such as Outlook
- Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
- Must be able to lift 50lbs
- Possession of a valid driver's license, insurance, and reliable transportation
- Availability for travel and flexibility to work at various locations
- Must be able to travel and work at: 128 Dix Ave, Glens Falls, NY 12801
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