General Manager - Restaurants
$45,760–$49,920 year
On-siteMcGraw, New York, United States
McGraw, New York, United StatesOn-siteFull Time$45,760–$49,920 yearAssociates DegreeEnterprise
Full TimeAssociates DegreeEnterprise
Job Summary
Conduct daily operations for a fast-paced food service environment, mobilizing the management team to oversee financial controls, people development, and customer service across all shifts. Enforce food safety guidelines, maintain inspection-ready standards, and manage inventory to minimize waste while driving sales and reducing costs. Lead a well-staffed team to meet guest needs promptly, enforce portion control, and ensure compliance with all brand standards and internal audits. Work long and irregular shifts as needed to ensure proper restaurant functioning in a hectic environment.
Required Qualifications
- Must be able to work long and/or irregular shifts, including extra shifts as needed
- Must be ServSafe certified
- Must be able to uphold all ServSafe guidelines
- Must be able to effectively lead and coach others
- Must be able to maintain a professional restaurant image including restaurant cleanliness, proper uniforms, and appearance standards
- Must be able to supervise portion control and quantities of preparation to minimize waste
- Must be able to establish daily, weekly, monthly and quarterly sales goals/forecasts to meet and exceed budgeted expectations
- Must be able to pass all internal operational, training and paperwork audits
- Must be able to ensure all brand sponsored inspections are at or above company standard
- Must be able to maintain and ensure a safe clean work environment
- Must be able to comply and maintain all Department of Health, internal company and brand inspections
- Must be able to conduct & follow daily Onvo Safety Inspection/Emergency Response Protocols
- Must be able to treat all inventories with a cash mentality
- Must be able to follow Company/Brand standards for product display and rotation as well as inventory receiving procedures
- Must be able to enhance Onvo/Brand specific marketing programs to meet or exceed sales target
- Must be able to control labor costs to keep location within Labor budget
- Must be able to follow all company procedures for Cash Controls
- Must be able to control controllable expense including repairs, utility costs, uniforms, cleaning supplies, small wares etc
- Must be able to keep location in compliance with all brand standards
- Must be able to provide strong level of community involvement by restaurant and personnel
- Must be able to behave infectiously enthusiastic about truly impressing our guests
- Must be able to display a sense of urgency to delivering a great experience as fast as possible
- Must be able to keep employees motivated to serve customers promptly and courteously
- Must be able to mobilize the restaurant's management team to oversee the financial controls, operations, people development and customer service
- Must be able to provide the leadership, support and guidance required to ensure that all food quality standards, food safety guidelines and customer service expectations are met
- Must be able to maintain a facility that is consistently inspection ready in all areas including food prep, restrooms, forecourt and all other guest contact areas
- Must be able to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk
- Must be able to enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas
- Must be able to ensure consistent high quality of food preparation and service
- Must be able to employ properly trained customer service focus associates to meet all guest needs in a fast and friendly manner
- Must be able to schedule and have sufficient staff to meet anticipated customer traffic
- Must be able to quickly meet with retraining efforts or entrance to the disciplinary process for Below Expectation job performances by associates
- Must be able to constantly look to drive sales and reduce costs
- Must be able to grow sales and transactions
- Must be able to get in touch with us if you're a go-getter
- Must be able to provide the best experience for our guests, every time
- Must be able to provide our guests with exceptional service that is always quick, always kind, and always convenient
- Must be able to have a background in customer service and hospitality or this is your first job in the industry
- Must be able to be treated fairly and with respect
- Must be able to ensure discrimination of any kind will not be tolerated
- Must be able to recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law
Desired Qualifications
- Must be able to have a background in customer service and hospitality or this is your first job in the industry
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