General Manager
On-siteLondon, England, United Kingdom
Job Summary
Develop and lead the front-of-house team by recruiting, training, and coaching staff to ensure exceptional guest experiences and high service standards. Manage daily operations including stock control, health and safety compliance, and supplier relationships while driving sales through budget monitoring and cost optimization. Maintain a hands-on approach with 85% of time spent directly with guests and team members, requiring availability for evenings, weekends, and bank holidays. This senior leadership role within Public House Group focuses on operational excellence, team culture, and profitability across London and Cotswolds venues.
Required Qualifications
- Proven experience in a people led senior management role within hospitality
- A natural leader who can motivate and develop teams of varying age and experience
- A hands-on manager with a keen eye for detail and an complete commitment to service and standard excellence
- Strong financial and business acumen with experience managing budgets and driving profitability
- Must be able to work evenings, weekends, and bank holidays as required
Desired Qualifications
- A passion for local food, drink, and community engagement
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