General Manager

Oversee gym operations to ensure an exceptional member experience and financial success by recruiting, hiring, training, and developing a team of Assistant Managers, Member Service Representatives, Trainers, and Custodians. Schedule shifts, manage daily front desk activities including phone calls, member check-ins, and tours, and handle member requests while resolving employee issues with diplomacy. Lead by example through coaching and accountability, ensuring adherence to company values, while overseeing facility cleanliness, equipment maintenance, and safety protocols. Authorize expenditures, process payroll, and manage marketing promotions. Prepare HR forms for corporate payroll and ensure prompt opening and closing of the gym.