General Manager
$50,000–$53,000 year
On-siteNashville, Tennessee, United States
Job Summary
Supervise managers and staff to enforce opening/closing procedures, labor policies, and sanitation standards while ensuring order accuracy and exceptional guest service. Control daily and weekly inventory, chicken counts, and waste; manage truck orders to meet food cost goals; and resolve customer complaints or take over unresolved issues. Recruit, orient, train, and schedule team members; create weekly schedules to meet labor percentages; and handle all cash transactions. Conduct regular restaurant inspections, correct service issues with grace, and develop in-store managers to maintain a professional, safe, and orderly environment.
Required Qualifications
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
Desired Qualifications
- Manger certificate is a plus
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