General Manager
On-siteRochester Hills, Michigan, United States
Job Summary
Lead all hotel operations by providing strategic planning to maximize guest satisfaction and profitability. Champion brand reputation while analyzing monthly P&L statements and optimizing room and F&B revenues. Manage accounting duties including payroll and attend weekly revenue meetings with the regional team. Establish a supportive environment through training, coaching, and mentorship to recruit and retain top talent. Defuse distressed situations involving associates and guests while maintaining professionalism. Contribute to local community activities and volunteer work. Requires current general manager experience, proficiency in Profit Sword and Hospitality PMS systems, and valid driver's license. Quarterly bonuses, paid time off, and vacation reimbursement are available.
Required Qualifications
- Current/prior hotel general manager experience
- 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.)
- Ability to defuse distressed associates, guests resulting in the best outcome to the situation
- Ability to learn systems technology
- Displays a magnitude of professionalism, being your best-self
- Excellent written, verbal and presentation skills
- Valid Driver's License
Desired Qualifications
- Hospitality certifications; CHA, CHRM, CHSP, a plus
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