General Manager - PARLOUR Pizza + Pints
$150,000–$200,000 year
On-siteKentucky, United States
Job Summary
Oversee day-to-day restaurant operations, coordinating front-of-house and back-of-house teams to deliver superior service and uphold franchise protocols. Recruit, train, and lead a high-performing staff while conducting regular meetings to elevate performance and enforce PARLOUR standards. Manage financial metrics by controlling costs, minimizing waste, and creating detailed revenue and expense reports. Ensure compliance with sanitation regulations, review product quality, and address customer feedback to maintain exceptional dining experiences. Organize shifts and appraise staff performance in alignment with corporate procedures.
Required Qualifications
- Bachelor's or Associates degree in Hotel/Restaurant Management, Business Administration, or a related discipline
- Minimum of 5 years of progressive restaurant management experience
- Serve Safe certified
- Proficient in organizing shifts, appraising staff, and creating detailed reports
- Knowledge of effective marketing strategies and local brand promotion
- Experience in maintaining product quality, ensuring compliance, and enforcing high standards
- Established success in overseeing daily operations, financial management, and achieving performance targets
- Proven ability to recruit, train, and lead high-performing teams
- Track record of ensuring exceptional guest experiences and efficiently handling complaints
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