Papa John's logo
Papa John'sPosted 1 month ago

General Manager

On-siteLivonia, Michigan, United States

Full TimeSenior LevelEnterprise

Job Summary

Manage and assume responsibility for all functions of a Papa John's restaurant to ensure high quality products, customer service, and profitability. Build a system of quality with team members to meet standards, professionally respond to customer concerns, and solicit feedback to improve operations. Actively recruit and train customer-focused staff, conduct performance reviews, and take disciplinary action as needed. Manage sales goals against budget by building check averages through product training and execute creative local marketing. Ensure food, labor, and controllable costs stay within budget using the FOCUS System, while managing inventory, assets, and preventative maintenance. Maintain compliance with all laws, ethical practices, and safety standards. Requires a high school diploma, driver's license, and two years of restaurant management experience.

Required Qualifications

  • High School diploma or GED
  • Must have a driver's license valid under the laws of the state(s) where the team member works
  • Proof of insurance
  • Satisfactory vehicle
  • Ability to drive
  • Cash management
  • Planning and organization
  • Effective communication

Desired Qualifications

  • Serv-Safe/Local or State Food Service Certification
  • Two years restaurant management or supervision experience

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