General Manager

Manage and assume responsibility for all functions of a Papa John's restaurant to ensure high quality products, customer service, and profitability. Build a system of quality with team members, respond promptly to customer concerns, and solicit feedback to improve operations and build brand loyalty. Actively recruit, train, and coach customer-focused staff while maintaining adequate staffing levels and enforcing performance expectations. Manage sales and profit goals against budget by controlling food, labor, and other costs using the FOCUS System, executing creative local marketing, and planning inventory to minimize loss. Ensure compliance with all laws, ethical practices, and safety standards while overseeing equipment maintenance and administrative duties.