General Manager - Optical
$44,720–$54,454 year
On-siteChesterfield, Virginia, United States
Job Summary
Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies. Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities while monitoring store performance to guide teams toward outstanding customer and patient experiences. Partner with the Doctor to ensure every patient receives the highest level of care, conduct store audits, and uphold quality, merchandising, and service standards. Manage budgets, supplies, and inventory to meet financial goals, recruit and retain top talent, and maintain open communication with the District Manager for accurate reporting. Ensure the store and facility meet all corporate and safety standards while executing marketing and promotional initiatives.
Required Qualifications
- 5+ years of retail experience
- Supervising experience
- Knowledge of the optical industry
- Bachelor's degree or equivalent experience
- Proven ability to lead, coach, and build strong associate relationships
- Strong communication, organization, and problem-solving skills
- Passion for providing exceptional customer service and driving sales
- Solid understanding of store operations and business performance
Desired Qualifications
- Supervising experience preferred
- Knowledge of the optical industry is preferred
- Bachelor's degree or equivalent experience preferred
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