General Manager - Optical
On-sitePalm Beach Gardens, Florida, United States
Job Summary
Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies. Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities while monitoring store performance to guide them toward outstanding customer and patient experiences. Partner with the Doctor to ensure every patient receives the highest level of care, conduct store audits, and maintain open communication with the District Manager. Execute marketing, merchandising, and promotional initiatives, manage budgets and inventory to meet financial goals, and recruit, hire, and retain top talent by creating schedules based on business needs. Ensure the store and facility meet all corporate, safety, and compliance standards.
Required Qualifications
- 5+ years of retail experience
- Optical license required in applicable states
Desired Qualifications
- Supervising experience preferred
- Knowledge of the optical industry is preferred
- Bachelor's degree or equivalent experience preferred
- Proven ability to lead, coach, and build strong associate relationships
- Strong communication, organization, and problem-solving skills
- Passion for providing exceptional customer service and driving sales
- Solid understanding of store operations and business performance
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