General Manager - One Mission Bay
On-siteSan Francisco, California, United States
Job Summary
Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment while ensuring adherence to company policies and performance standards. Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management, attending Board meetings to prepare detailed management reports and present strategic recommendations. Oversee daily operations to maintain high standards of property quality, safety, and service, and develop annual budgets to monitor financial performance and ensure timely payment processing. Negotiate and evaluate vendor contracts to ensure quality service and cost efficiency while ensuring compliance with all local, state, and federal regulations. Promote community engagement through events, communications, and homeowner outreach to drive long-term strategic planning and identify opportunities for improvement.
Required Qualifications
- Minimum of 3 years of property management experience
- Ability to attend evening Board meetings as needed
- Exceptional leadership, communication, and problem-solving skills
- Ability to build and maintain client and resident relationships
- Proven ability to lead teams, manage multiple priorities, and drive results
- Skilled at developing and executing plans to achieve community objectives
- Effective presentation skills
- Acts ethically and upholds Action Property Management's values
- Proficiency in property management software and Microsoft Office Suite
- Strong knowledge of budgeting, audits, reserve studies, and financial reporting
- Minimum of a high school diploma or equivalent
- CMCA certification or the ability to obtain within first 6 months
Desired Qualifications
- HOA high rise experience
- Bachelor's degree preferred
- CMCA certification preferred or the ability to obtain within 6 months of employment
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