General Manager of Ticket Sales and Operations - UTEP Athletics
On-siteEl Paso, Texas, United States
Job Summary
Oversee all ticket sales strategy, operations, and annual fund revenue for UTEP Athletics, including planning year-round execution and managing on-site Taymar staff. Lead a sales team focused on exceeding revenue goals through outbound calls, group sales, new season ticket initiatives, and premium sales. Drive retention for current season ticket holders via elite customer service while generating daily and weekly reports on ticketing and donation pace. Serve on the athletics senior staff and executive leadership team to innovate revenue initiatives and represent the university with integrity. Work effectively under pressure in a fast-paced environment to produce accurate results and maintain positive relationships with fans, donors, and internal units.
Required Qualifications
- 7+ Years experience in a Sports Ticket Sales role
- Proven track record and success in ticket revenue strategies
- Thorough knowledge of ticket sales processes and procedures
- Knowledgeable on ticket operation strategies
- Experience in intercollegiate athletics or professional ticket sales with successful results
- Understanding of college athletics fundraising through ticket sales with a proven record of growing revenue
- Bachelor's Degree with a degree in Sports Management or a related field
- Effective communication (oral, written and interpersonal) skills
- Demonstrated organizational and time management skills
- Ability to be a self-starter and work independently
- Ability to work various hours including nights and weekends
- Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry
Desired Qualifications
- Experience using TicketMaster would be a plus
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