General Manager of Hotel
On-site · Bluefield, Virginia, United States
Job Summary
The General Manager of a hotel is responsible for overseeing daily hotel operations to ensure an outstanding guest experience. This role includes managing hotel services such as guest relations, front desk, housekeeping, maintenance, and team building. Responsibilities include leading property issues, handling complaints, preparing and achieving the hotel's annual Operating Budget, and ensuring revenue and guest satisfaction targets are met. The ideal candidate will have exceptional leadership abilities and strong problem-solving skills, empowering staff to deliver superior customer service.
Required Qualifications
- Exceptional leadership abilities
- Experience in hotel operations
- Strong problem-solving skills
- Ability to develop and empower staff
- Knowledge of revenue and expense management
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