General Manager (Nothing Bundt Cakes)
On-siteWest Hills, California, United States
Job Summary
Lead and oversee all day-to-day bakery operations, recruiting, hiring, training, and coaching a team while driving sales growth and profitability. Manage labor, scheduling, payroll, food costs, and operating expenses to achieve performance goals. Ensure exceptional guest service, maintain high standards for product quality and food safety, and oversee inventory management and vendor relationships. Analyze business metrics to implement action plans and partner with ownership to execute strategies. Support community engagement and local marketing initiatives. Requires 3+ years of management experience, proficiency with operational systems, and flexible availability including weekends and holidays.
Required Qualifications
- 3+ years of management experience in retail, restaurant, bakery, hospitality, or food service operations
- Proven leadership experience with responsibility for hiring, training, coaching, and performance management
- Strong business acumen with experience managing sales, labor, and operating costs
- Excellent communication, organizational, and problem-solving skills
- Passion for delivering exceptional guest experiences and building strong teams
- Ability to thrive in a fast-paced, customer-focused environment
- Proficiency with scheduling, reporting, and operational systems
- Flexible availability, including weekends and holidays as business needs require
- Ability to stand for extended periods and lift up to 25 pounds
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