General Manager
$47,000–$57,000 year
On-siteSan Antonio, Texas, United States
Job Summary
Drive revenue, profitability, and daily execution while managing labor, inventory, and cost controls. Implement standard operating procedures to ensure consistency across every shift, then hire, train, and coach high-performing team members. Deliver an exceptional guest experience and increase ticket size through strategic upselling and merchandising. Review performance weekly to adjust operations in real time. This role requires evenings, weekends, and holidays as needed, along with the ability to lift 25-50 pounds, stand for long periods, and work in refrigerated areas. You will utilize POS systems, Restaurant 365, and Toast regularly.
Required Qualifications
- Leadership experience in a high-volume, process-driven environment
- Background in brands like Chick-fil-A, In-N-Out, Raising Cane's, Starbucks or similar structured QSR concepts
- Experience managing teams, labor and operational performance
- A track record of delivering consistent results through systems
- Passion for coaching people
- Evenings, weekends and holidays as needed to support the business
- Lifting 25-50 pounds
- Standing for long periods
- Frequent walking
- Ability to work in refrigerated areas
- Regular use of technology, including POS Systems, Restaurant 365 and Toast
Desired Qualifications
- Are process-oriented – you build systems that scale
- Have an ownership mindset – you treat the business like it's yours
- Hold high standards – details matter and you enforce them
- Are a people developer – you coach and grow leaders
- Love fast-paced environments where execution matters daily
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