General Manager

General Manager position at MCR in Mt Prospect, IL, responsible for ensuring cleanliness and friendly service in the hotel with daily supervision of managers and team members, overseeing onboarding, auditing and reporting, upholding brand standards, safety and preventative maintenance, managing schedules, training and coaching, and promoting a culture of learning and guest satisfaction on-shift. Responsibilities include conducting daily walks to inspect rooms and public spaces, ensuring room cleanliness according to checklists, coordinating onboarding, completing daily/shift reports, self-audits and corrective actions, enforcing uniform and name-tag standards, supervising inventory and purchasing processes, and communicating growth opportunities, while maintaining English proficiency in reading and writing, delivering professional guest service, and adhering to policy requirements. Qualifications emphasize positive attitude, guideline adherence, quick decision-making under pressure, effective listening and conflict resolution, financial basics, strong communication, hospitality mindset, required certifications and licenses, valid driver’s license, market knowledge, age requirement, varied schedule, and relevant education/experience in hospitality.