General Manager
On-siteShreveport, Louisiana, United States
Job Summary
Oversee all front-of-house and back-of-house operations to ensure peak efficiency and brand standard compliance. Partner with leadership to recruit, onboard, and train high-performing team members while managing scheduling, performance coaching, and fostering a positive work environment. Maintain a guest-first mentality by resolving issues with grace and ensuring every customer receives exceptional service. Track inventory, manage labor costs, and maintain accurate record-keeping to meet profitability goals. Enforce strict sanitation and safety standards to ensure the facility meets all health and legal regulations. Requires minimum of 2 years of supervisory experience in food service or retail (restaurant experience strictly required), valid Manager Food Handler Certification, and ability to work a flexible schedule including nights and weekends. Competitive compensation, PTO, and complimentary meals during shifts.
Required Qualifications
- Minimum of 2 years of supervisory experience in the food service, restaurant, or retail industry
- Restaurant experience
- Valid Manager Food Handler Certification
- Strong organizational skills
- Proactive problem-solving abilities
- Confident, professional demeanor
- Ability to work a flexible schedule, including nights and weekends
- Continuous learner mindset
- "Can-do" attitude
- Passion for operational excellence
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