General Manager
$70,000–$75,000 year
On-siteDelray Beach, Florida, United States
Job Summary
Oversee daily café operations, ensuring exceptional hospitality, operational efficiency, and team engagement across front-of-house and back-of-house functions. Drive sales growth, manage COGS, and control labor costs to achieve profitability targets while reviewing daily financial performance and implementing improvements. Lead a team of up to 25 employees, handling hiring, onboarding, evaluations, and monthly performance reviews to foster a collaborative work environment. Champion maman's hospitality standards, resolve guest concerns, and maintain café aesthetics aligned with the brand. Partner with Regional Directors on new SOPs, menu launches, and marketing initiatives, providing insights on staffing needs and market trends. Requires minimum 3 years of leadership experience in hospitality, proficiency with Toast and Harri, and flexible availability including weekends and holidays.
Required Qualifications
- Minimum 3 years of leadership experience in hospitality or restaurant management
- Strong financial acumen with proven ability to manage budgets, labor, and costs effectively
- Proficiency with Toast, Harri, and 3rd-party delivery platforms
- Valid food handler's certification and strong commitment to food safety
- Excellent leadership, communication, and problem-solving skills
- Flexible availability, including weekends, holidays, and special events
- Energetic, approachable, adaptable, and hospitality-driven with a passion for creating memorable guest experiences
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