General Manager – Luxury Flagship Hotel | Sofitel New York
$270–$320 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Lead all aspects of the hotel's operational and commercial strategy, ensuring outstanding business performance and long-term value creation. Inspire, coach, and develop a passionate leadership team that embodies Sofitel's culture and the French Art de Vivre. Serve as the ambassador of Sofitel New York, strengthening the hotel's presence within the luxury hospitality, lifestyle, fashion, arts, and business communities. Build meaningful relationships with owners, VIP guests, key accounts, travel partners, media, and local stakeholders. Champion the Sofitel brand by bringing luxury storytelling and elevated guest experiences to every touchpoint. Drive revenue growth, profitability, and market positioning through strong commercial leadership and financial discipline. Foster innovation, creativity, and a culture of continuous improvement. Create an environment where Heartists feel empowered, engaged, and inspired to deliver exceptional luxury experiences every day.
Required Qualifications
- Proven success as a General Manager within the luxury hotel segment
- Extensive experience leading complex luxury hotel operations
- Strong commercial acumen with a track record of delivering sustainable business performance
- Exceptional leadership and talent development capabilities
- Outstanding communication, networking and relationship-building skills
- Strong visibility within the luxury hospitality industry
- Fluency in English
- Experience working with international luxury hotel brands, ideally within the Accor Luxury portfolio
Desired Qualifications
- Experience in the North American luxury hospitality market
- Demonstrated success leading luxury hotels through repositioning, major renovation, opening or significant transformation
- French and additional languages
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