General Manager

The General Manager will oversee all site operations for a multi-location car wash operation, including recruiting and developing staff, ensuring safety and regulatory compliance, managing customer service and sales, and partnering with HR and District Management on disciplinary actions, budgeting, and process improvements. Responsibilities include coaching AGMs and hourly teammates, maintaining adherence to onboarding and training procedures, driving local volume through community outreach and marketing, approving payroll and commissions, managing site labor and scheduling, ensuring equipment maintenance and safe operations, and resolving customer issues to drive membership sales and retention. Requires strong verbal and written communication, organizational skills, and the ability to work across operations, facilities, and district leadership. Education preference includes HS diploma or equivalent with bachelor’s degree in business management, hospitality, or related field a plus; three years of management experience in hospitality/restaurant or car wash/automotive environment is highly preferred.