General Manager
$50,000–$75,000 year
On-siteNew Cumberland, Pennsylvania, United States
Job Summary
Direct all day-to-day hotel operations, including Front Desk, Housekeeping, Maintenance, and Guest Services, while recruiting, training, and developing team members. Monitor guest reviews, respond to concerns, and analyze performance reports to achieve revenue, occupancy, and profitability goals. Manage budgets, payroll, purchasing, and expense controls to ensure compliance with brand standards and safety regulations. Oversee preventative maintenance, maintain quality assurance scores, and build relationships with local businesses to increase revenue. Lead a full-time, 8–10 hour shift role with weekends and holidays as needed, including on-call support.
Required Qualifications
- Minimum of 3 years of hotel management experience
- High school diploma
- Flexible schedule, including weekends and holidays as business demands require
- Experience with hotel property management systems (PMS)
Desired Qualifications
- preferably as a General Manager, Assistant General Manager, or Operations Manager
- Experience with select-service or limited-service hotels
- Strong leadership, communication, and team-building abilities
- Proven experience managing budgets, labor costs, and hotel financial performance
- Excellent customer service and problem-solving skills
- hospitality degree
- Hotel General Manager
- Assistant General Manager
- Hospitality Management
- Front Office Management
- Housekeeping Management
- Revenue Management
- Guest Services
- Hotel Operations
- Wyndham or La Quinta brand experience
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