General Manager

Interact with crew members and customers with a fun, welcoming attitude while overseeing daily café operations including product prep, food preparation, and serving. Recruit, interview, and hire team members to ensure adequate staffing levels, then create weekly schedules and manage conflicts. Oversee training, provide continuous feedback, and delegate functions while managing ordering, inventory, and sales growth against budgeted expectations. Monitor cost control, maintain equipment through preventative programs, and ensure food quality and safety compliance. Maintain cleanliness standards and promote brand loyalty through consistent customer service.