General Manager, Legal Ops Intelligence
RemoteUnited States
Job Summary
Lead day-to-day execution of the Legal Ops Intelligence portfolio by translating strategy into clear priorities, plans, and outcomes. Drive commercialization, product readiness, delivery, and adoption across the portfolio by turning emerging capabilities into defined offerings, pricing models, and scalable sales and delivery motions. Partner with Sales, Marketing, and Product to sharpen positioning, build pipeline, and improve conversion from pilot to scaled adoption. Capture adoption barriers, enhancement needs, and market requirements to refine products and define how solutions fit into legal, eDiscovery, and managed service workflows. Own the operating cadence, resolve blockers, and align Product, engineering, Sales, account, and delivery teams to ensure each forum ends with clear owners and next steps. Provide leadership with concise updates on progress, risks, and decisions needed to drive revenue, adoption, and scale.
Required Qualifications
- 5+ years of experience in commercial transformation, business operations, product commercialization, go-to-market leadership, consulting, program leadership, or legal technology and eDiscovery
- Experience working across product, commercial, and operational teams
Desired Qualifications
- Creates structure and drives execution in ambiguous, fast-moving environments
- Knows when to add rigor and when to move fast, using only the process needed to drive outcomes
- Brings strong commercial and product judgment, understanding how pipeline drives revenue, pricing drives margin, and capabilities translate into client value
- Bridges technical, commercial, and operational perspectives to move work forward
- Defaults to action, solves problems directly, and holds teams accountable for results
- Builds practical tools, frameworks, and workflows that support adoption and real-world use
- Operates effectively with senior stakeholders in high-visibility environments and drives clear decisions and communication
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