General Manager
$90,000–$100,000 year
On-siteLewisville, Texas, United States
Job Summary
Lead the top on-site leadership for the entire park, managing the café, park floor, and party events while maintaining energy and standards. Hire, coach, and develop a team of roughly 35 people, holding them accountable for operations, guest experience, safety, and results. Proactively prevent issues before they reach guests and manage labor, scheduling, cash handling, and compliance. Keep the facility guest-ready daily, act on performance trends, and demonstrate hands-on leadership by setting the standard alongside the team. Requires ServSafe certification, weekend availability, and willingness to perform physical tasks including cleaning and lifting up to 50 lbs.
Required Qualifications
- An ownership mindset
- Hands-on leadership
- Steady under pressure
- A coach
- Strong organization and clear communication with team members and guests
- Experience leading teams in a fast-paced hospitality or customer-facing setting
- Experience leading teams in a fast-paced hospitality or customer-facing setting, ideally 25 or more people on a shift
- Current ServSafe Manager Certification, or completion within 30 days of hire
- Availability for weekends, evenings, and holidays
- Friday, Saturday, and Sunday are required
- across opening and closing shifts
- Willingness to be hands-on, including cleaning and park prep alongside the team
- Ability to stand, walk, and move for extended periods
- lift up to 50 lbs
- Ability to pass a background check
- Ability to pass a drug screen
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