General Manager
On-siteOklahoma City, Oklahoma, United States
Job Summary
Lead all aspects of store operations, ensuring exceptional guest experiences, operational efficiency, and team engagement. Coach and inspire store managers and staff to deliver outstanding service while maintaining a positive, inclusive work environment. Oversee daily functions including recruiting, training, and motivating teams, ensuring strict compliance with health, safety, and sanitation regulations. Manage budgets, labor costs, and inventory to drive store profitability, analyzing data to identify growth opportunities. Model brand standards and address guest concerns promptly to uphold La La Land's promise of joy and kindness. Collaborate with the Area Manager to execute strategic initiatives that improve brand performance and operational excellence.
Required Qualifications
- Ability to lead teams and foster collaboration
- Organized and detail-focused with task and time management, and in meeting deadlines
- Knowledge of health and safety regulations and compliance
- Strong understanding of inventory management, scheduling, and labor cost controls
- Communicates effectively across verbal, written, and interpersonal channels to convey information clearly, collaborate with others, and support team alignment
- Skilled in cross-functional communication and relationship-building
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