General Manager

Oversee day-to-day operations of the coffee shop, ensuring a smooth and efficient workflow while managing staff, ordering, and tracking inventory. Lead a team of baristas and support staff, fostering a positive work environment and implementing company policies to maintain high standards of service and cleanliness. Monitor inventory levels, place orders, and manage supplier relationships to ensure consistent supply of high-quality ingredients. Develop strategies to enhance customer satisfaction, execute marketing initiatives to attract new customers, and handle feedback to resolve issues promptly. Maintain financial performance through budgeting, cost control, and revenue growth while staying informed about industry trends and competitor activities.