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Jersey Mike'sPosted 3 weeks ago

General Manager

$60,000–$65,000 year

On-siteKent, Washington, United States

Full Time

Job Summary

Lead all aspects of the restaurant operation by driving sales growth, managing labor and food costs, and ensuring consistent execution of food quality, cleanliness, and customer service standards. Hire, train, and coach a high-performing team while developing future leaders from Crew Members through Assistant Managers. Maintain compliance with food safety and sanitation protocols, manage inventory and ordering, and analyze performance data to implement action plans. Build strong local community relationships and represent the brand while partnering with the Regional Manager to continuously improve results. Flexible availability required including mornings, evenings, weekends, and holidays.

Required Qualifications

  • Previous restaurant management experience
  • Flexible availability, including mornings, evenings, weekends, and holidays
  • Reliable transportation
  • Dependable attendance
  • Ability to stand for extended periods
  • Ability to lift up to 50 pounds
  • Must meet applicable age requirements for operating certain equipment where required by state or local regulations
  • Food safety certification

Desired Qualifications

  • Experience with quick-service or fast-casual restaurants
  • Experience as a General Manager
  • Experience as an Assistant Manager
  • Experience as a multi-unit leader
  • Experience leading high-performing teams
  • Passion for developing and mentoring others
  • Leadership with integrity, accountability, and a positive attitude
  • Ability to thrive in a fast-paced, guest-focused environment
  • Understanding of restaurant financials, including labor, food cost, sales, and profitability
  • Strong communication skills
  • Strong organizational skills
  • Strong problem-solving skills
  • Ability to take ownership of results
  • Ability to continuously look for opportunities to improve
  • Ability to create a culture where team members feel supported, valued, and motivated
  • Passion for people and operational excellence

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