General Manager I - Operations
$70,000–$80,000 year
On-siteNewark, New Jersey, United States or Worthington, Minnesota, United States
Job Summary
Manage day-to-day restaurant and Cibo operations for multiple concepts, overseeing front and back of house staffing, food quality, inventory, and labor budgets. Lead managers and crewmembers in achieving financial goals while maintaining high standards for customer service and safety. Accountable for unit scheduling, recruitment of front of house staff, cost and sales projections, and adherence to company policies and the crewmember handbook. Direct team training and delegate responsibilities to ensure operational excellence across assigned units.
Required Qualifications
- Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
- Proficient knowledge of P&L budgeting and forecasting
- Commitment to service of customers, crew, co-workers, and management
- Demonstrated dependability, personal drive, and leadership, ability to lead by example
- High level of integrity, work ethic, passion, and commitment to OTG values
- Ability to train, delegate, coach, and aid in the development of crewmembers
- Excellent verbal and written communication skills
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
Desired Qualifications
- Degree in hospitality or culinary field is preferred
- 1 – 3 years of retail experience (convenience store) a plus
- Strong culinary background and fine dining experience are a plus
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