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Hotel Management & ConsultingPosted 1 week ago

General Manager

On-siteChesapeake, Virginia, United States

Full TimeMedium

Job Summary

Recruit, train, and motivate a dedicated team of 6-12 staff members while providing hands-on support to ensure outstanding results. Maintain high standards of cleanliness and swiftly address guest concerns to keep the property "Guest Ready," managing and responding to reviews to uphold review standards. Follow brand guidelines, manage budgets, control labor and occupancy, and oversee P&L's to facilitate successful hotel operations. Network within the local community to build relationships with competitive properties and key clients, leading in-house guest sales and marketing initiatives to increase occupancy. Assist with housekeeping in rooms as needed and complete laundry duties and public space needs, remaining flexible for covering employee shifts to ensure operational continuity. Adhere to property emergency procedures and ensure the security needs of the property and guests are met.

Required Qualifications

  • Valid Driver's License
  • 1+ years of experience as a Hotel General Manager
  • Willing to work a changing schedule

Desired Qualifications

  • Proficient computer skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Excellent verbal and written communication skills
  • Proactive and aggressive in solving problems
  • Strong leadership and team development skills

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