General Manager – Hotel/Lodge
On-siteAmboseli Safari Camp, Kajiado, Republic of Kenya
Job Summary
Develop and implement the hotel's strategic and operational plans to drive business growth, profitability, and market competitiveness. Oversee day-to-day operations across all departments, including front office, housekeeping, food and beverage, and finance, while ensuring high standards of guest service and continuous improvement. Manage annual budgets, monitor revenues and expenditures, and lead sales efforts to increase occupancy and market share through partnerships with tour operators and travel agents. Recruit, develop, and retain high-performing staff while enforcing company policies and ensuring compliance with industry regulations and labor laws. Build strong relationships with local communities and stakeholders to promote sustainable tourism practices.
Required Qualifications
- Bachelor's Degree in Hospitality Management, Hotel Management, Tourism Management, Business Administration, or related field
- Minimum 8–10 years' experience in hospitality management
- At least 5 years in a senior leadership role within a hotel, lodge, resort, or hospitality establishment
- Based in Amboseli
- May be required to work weekends, public holidays, and extended hours depending on operational needs
Desired Qualifications
- Experience managing remote safari lodges or tourism facilities
- Membership in relevant hospitality or tourism professional bodies
- Training in leadership, finance, customer service, and hospitality operations
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.