General Manager

Lead operations at Holiday Inn Express Wall Street by directing daily activities, managing a diverse team, and ensuring strict IHG brand compliance. Maximize revenue and optimize expenses to achieve budgetary goals while overseeing front office, housekeeping, and maintenance to maintain seamless efficiency. Resolve guest issues swiftly, implement service standards, and foster a culture of continuous learning through mentorship and professional development. Monitor financial performance via regular analysis and take corrective actions as needed. Requires standing for extended periods and occasional travel.