General Manager – Heavy Equipment / Industrial Operations
On-siteEl Mirage, Arizona, United States
El Mirage, Arizona, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Provide overall leadership for the assigned branch, driving revenue growth, profitability, and market share across sales, parts, service, and operations. Establish measurable goals, monitor P&L statements and KPIs, and hold teams accountable for performance while managing costs and assets. Champion a customer-first culture by strengthening relationships, ensuring compliance with safety policies, and developing high-performing leadership teams. Collaborate with executive leadership to align strategies with company objectives and implement continuous improvement initiatives.
Required Qualifications
- Minimum of 5 years of progressive leadership experience in sales, business operations, branch management, or a related leadership role
- Demonstrated experience managing business performance, operational priorities, and customer relationships
- Strong understanding of sales growth, business development, operational management, and financial performance
- Experience using P&L statements, budgets, forecasts, sales reports, and key performance indicators to manage business results
- Proven ability to establish goals, develop strategies, and hold teams accountable for measurable results
- Demonstrated success leading, mentoring, and developing managers and employees
- Strong analytical, critical-thinking, problem-solving, and decision-making skills
- Ability to identify complex business challenges, evaluate potential solutions, and implement effective action plans
- Strong organizational skills with the ability to manage multiple priorities and initiatives
- Excellent written and verbal communication skills, including the ability to communicate effectively with employees, customers, and senior leadership
- Strong interpersonal and customer relationship management skills
- Ability to work independently, demonstrate initiative, and operate with a strong sense of urgency
- Proficiency with Microsoft Word, Excel, and other business systems used to track and evaluate operational performance
- Commitment to continuous improvement and Operational Excellence principles
- Ability to perform effectively in a fast-paced, results-driven environment
Desired Qualifications
- Bachelor's degree in Business Administration, Management, Sales, Marketing, Operations, or a related field; equivalent professional experience will be considered
- Experience in the heavy equipment, aggregate, crushing and screening, construction, mining, or related industrial equipment industry
- Knowledge of heavy equipment dealership or distribution operations
- Experience overseeing multiple business functions, including Sales, Parts, Service, and Operations
- Demonstrated experience growing revenue, expanding market share, and improving business profitability
- Experience implementing process improvements and operational performance initiatives
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