General Manager - Head of Attraction
$70,000–$80,000 year
On-siteMiami, Florida, United States
Miami, Florida, United StatesOn-siteFull Time$70,000–$80,000 yearSenior LevelEntertainmentSmall
Full TimeSenior LevelSmallEntertainment
Job Summary
Own the store's P&L, optimizing revenue through local marketing, guerrilla campaigns, and programming that aligns with cultural moments and holidays. Manage a team of 50+ staff, overseeing scheduling, inventory, safety, and recruitment to drive sales conversion and merchandise attach rates. Ensure premium visual standards and top-tier guest satisfaction measured by ratings and referral rates. Work a flexible schedule including evenings, weekends, and holidays. Earn quarterly performance bonuses based on profitability and satisfaction targets.
Required Qualifications
- Entrepreneurial mindset
- Proven track record of leading a high-performing team in a customer-centric, experiential retail environment
- 6+ years of business and store leadership experience
- History of driving revenue, managing P&L, and executing successful events or programs
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Passion for engaging children and families in creative, memorable experiences
- Strong skills in people management, sales coaching, and local marketing
- Ability to adapt, problem-solve, and thrive in a fast-paced, evolving environment
- Must be able to perform duties with or without reasonable accommodations
- Ability to stock merchandise from store receiving to shelving
- Ability to place product, weighing up to 45 pounds, on shelving at various heights
- Ability to go up and down a ladder
- Ability to safely operate manual and electrical equipment
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