General Manager - Graham - Southside #8
On-siteGraham, Texas, United States
Job Summary
Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing. Ensures all PRIDE systems and routines are incorporated into day-to-day activities while managing the restaurant P & L to optimize profit, control COGS, and manage labor. Staffs, trains, and develops assistant managers and hourly employees through orientations, feedback, and performance reviews. Responds to customer complaints to maintain satisfaction and works with local chambers and schools to increase sales. Maintains effective management schedules to ensure proper staffing for all day parts and sales volumes. Ensures the restaurant adheres to company standards for quality, service, and cleanliness while fostering a cooperative working climate.
Required Qualifications
- High School diploma or equivalent
- Must have excellent customer service and employee relations skills
- Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
- Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time
- Must be able to work in and out of different temperature ranges
- Must be able to stand for long periods of time
- Must be able to lift up to 50 pounds
- Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness
- Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness
Desired Qualifications
- Three to five years of restaurant management experience preferred
- QSR experience strongly preferred
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