General Manager
$60,000–$65,000 year
On-site · West Bloomfield Township, Michigan, United States
Job Summary
Oversees daily operations of Goldfish Swim School, including staffing, pool operations, cash management, customer service, retail and vending, private party operations, and workplace employee activities. Directs and controls daily operations to ensure SOPs are followed; manages GSS staff to high productivity and satisfaction; trains aquatics staff to provide superior swim instruction; coordinates with Deck Supervisors on class scheduling, student progress, and customer service; provides sales and marketing training to qualified sales staff; oversees retail and vending to maintain proper product mix and pricing; trains private party staff and oversees scheduling software and administrative functions; ensures safe pool operations and compliance with EAP and safety procedures; maintains professional certifications and stays current in aquatics/management fields; schedules staff and manages payroll; supports ongoing safety, training, and development initiatives; preparation for advancement opportunities within the organization.
Required Qualifications
- High school diploma or GED
- Bachelor’s degree in business administration, communications or equivalent is desired
- Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred
- Three to five years management experience is preferred
- Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required
- Lifeguard Instructor certification is highly encouraged
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