General Manager (GM) Harker Heights
$57,000–$58,000 year
On-siteHarker Heights, Texas, United States
Job Summary
Meet and exceed sales and profitability objectives while mentoring a cohesive team of high-performing management and staff. Maintain open communication among associates, liaise between store operations and corporate directives, and uphold the highest standards of quality, service, and cleanliness. Drive customer service through coaching, manage people development, and ensure strict adherence to policies, core values, and standard operating procedures. Support recruitment, retention, and training of diverse talent while fostering an owner mentality. This role requires full-time availability including nights and weekends, moderate physical activity, and nearly continuous standing. Join 85°C Bakery Cafe, a global bakery and beverage retailer founded in 2004 with over 1,000 stores worldwide.
Required Qualifications
- High School Diploma
- Two (2) years of store management experience in bakery, restaurant or fast-food
- Ability to work full-time, including nights and weekend hours
- Sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting
- nearly continuous standing and walking
- repetitive hand motions
- reaching overhead
- exposure to unusual elements including extreme temperatures of coolers and freezers
Desired Qualifications
- AA degree, Hospitality Management, or related field preferred
- Excellent communication skills, both written and verbal
- Excellent interpersonal skills, with high self-confident and able to clearly communicate complex information
- In-depth understanding of 85°C products and future concepts
- Demonstrated success in Training, Operation Development, and Customer Service
- Maintain and foster an owner mentality among self and all subordinating managers
- Personal familiarity with daily store operation, from opening to closing
- Experience in management of high volume stores, in direct supervision of ten (10) or more employees
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