General Manager ("Gerente General")
$100,000–$125,000 year
On-siteRohnert Park, California, United States
Job Summary
Lead hotel operations by managing Rooms, Food & Beverage, and Engineering functions to maximize profitability, RevPAR, and EBITDA while ensuring superior guest service. Direct supervisory staff, set quarterly goals, and oversee marketing plans to diversify revenue streams and anticipate market shifts. Coordinate capital improvements, monitor budgets against forecasts, and resolve complex guest and staff issues. Oversee HR activities including hiring, training, and performance evaluations while ensuring compliance with federal and state labor laws. Maintain facility safety standards and handle guest inquiries as needed. Requires a Bachelor's degree, six years of hotel management experience, and ability to travel.
Required Qualifications
- Bachelors degree
- six years hotel management experience
- two years in a similar capacity
- valid drivers license
- Must be able to travel on occasion
- Must be able to speak, read, write, and understand the primary language used in the workplace
- Must have excellent leadership capability
- Must have customer relations skills
- Must be detail oriented
- Must have outstanding organizational skills
- Must have outstanding communication skills
- Must possess intermediate computer skills
- Knowledge of computer programs
- Math skills
- Budgetary analysis capabilities
- Ability to analyze, foresee user needs
- Ability to make judgments
- Ability to effectively deal with internal and external customers
- Ability to resolve conflicts
- Ability to collect accurate information
- Knowledge of Windows OS
- Knowledge of MS Office
- Knowledge of PMS
- Knowledge of PBX
- Knowledge of Key system
- Knowledge of POS
- Self-driven
- Ability to work independently
- Exceptionally strong issue resolution skills
- Proven analytical skills
- Strong attention to detail
- Ability to analyze, forecast data
- Ability to make judgments regarding payroll and production control
- Ability to supervise large staff
- Ability to accomplish goals on a timely basis
- Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights
- Thorough knowledge of occupational safety and health laws
- Thorough knowledge of wage and hour issues
- Thorough knowledge of labor relations
- Knowledge of Title VII
- Knowledge of ADEA
- Knowledge of Equal Pay Act
- Knowledge of Pregnancy Discrimination Act
- Knowledge of FLSA
- Knowledge of ADA
- Knowledge of OSHA
- Knowledge of FMLA
- Knowledge of NLRA
- Must be able to sit at a desk for up to four (8) hours per day
- Must be able to stand and exert well-paced mobility for up to four (4) hours
- Must be able to lift up to 45 lbs.
- Must be able to push and pull carts and equipment weighing up to 250 lbs.
- Must have grasping ability
- Must have writing ability
- Must have standing ability
- Must have sitting ability
- Must have walking ability
- Must have repetitive motion ability
- Must have bending ability
- Must have climbing ability
- Must have listening ability
- Must have hearing ability
- Must have visual acuity
- Must have near vision
- Must have color vision
- Must have depth perception
- Must have finger dexterity
- Must be able to bend
- Must be able to stoop
- Must be able to squat
- Must be able to stretch
- Must have ability to pick
- Must have ability to pinch
- Must have ability to type
- Must have ability to carry out substantial movements of wrists and hands
- Must have ability to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment
- Regular attendance
- Ability to comply with Azul Hospitality rules and regulations
- Ability to work varying schedules
- Attendance at all scheduled training sessions and meetings
Desired Qualifications
- preferably in Hotel/Restaurant or Business Administration
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