General Manager

Directly supervises employees at a railroad and oversees safety performance, operating practices, and financial productivity. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Oversees operations and administrative functions at a railroad, maintains payroll within the targeted budget, conducts efficiency and operating tests, investigates incidents (derailments, personal injury) and prepares reports, and ensures compliance with federal regulations and company policies. Hires and trains new employees, administers discipline as needed, and maintains customer interface to monitor service quality under applicable contractual arrangements. Leadership role in supervising crews, schedules, personnel, and budget management; performs responsibility for safety and operational practices and contributes to overall organizational performance.