General Manager, Full Time, Hillsdale Mall- West Elm
$80,000–$94,000 year
On-siteSan Mateo, California, United States
Job Summary
Manage store operations, hire and develop associates, and lead teams to exceed budgeted sales, payroll, and expense goals. Prioritize schedules, train staff in sales and product knowledge, and maintain inventory and visual merchandising standards. Ensure exemplary customer service and floor coverage while fostering a respectful environment aligned with the "People First" philosophy. Collaborate with district managers to establish best practices and deliver performance appraisals. Full-time position with $80,000-$94,000 annual salary, open availability required, and contingent on background check.
Required Qualifications
- 4 + years management experience in specialty retail and/or multi-unit retail business environment
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Employment/promotion to this role will be contingent on successful completion of a background check
- Full time associates are expected to have open availability to meet the needs of the business
Desired Qualifications
- Proven ability to manage staff to exceed sales goals, while meeting payroll goals
- Proven to identify top talent, create teams, and train/develop/retain great people
- Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
- Proven ability to motivate and influence others through personal actions and examples
- Effective communication, organization and leadership skills
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