General Manager - Fresh Food Kitchen & Retail
$65,000–$80,000 year
On-siteChicago, Illinois, United States or Lincoln Park, Illinois, United States
Job Summary
Lead the Lincoln Park kitchen and retail operation by championing exceptional guest experiences, driving high operational execution, and cultivating a positive workplace culture. Maintain strong floor presence during peak hours to greet guests, ensure speed of service, and handle feedback with empathy while overseeing daily opening and closing procedures. Manage labor schedules, control food waste, and analyze P&L statements to drive profitability without compromising quality, while recruiting, onboarding, and coaching direct reports to exceed sales and profitability goals. Work through front and back-of-house teams to solve operational challenges and adapt to new initiatives, ensuring all areas pass rigorous food safety and sanitation audits.
Required Qualifications
- Minimum of 2–3 years of progressive leadership experience in a high-volume quick-service or fast-casual restaurant environment
- Experience as a GM, AGM, or high-level Service Leader
- ServSafe certification
- Food Manager's Card
- Excellent verbal and written communication skills
- Strong emotional intelligence and sense of team dynamics
- Ability to stand, squat, and walk for extended periods
- Ability to work in a fast-paced environment
- Ability to lift up to 50 lbs
- Ability to work alone at times
- Flexible schedule, including the ability to work mornings, evenings, weekends, and holidays
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