General Manager
On-site · Southlake, Texas, United States
Job Summary
The General Manager leads Es Vedra Cinemas' dine-in and traditional theaters, bowling, VR, food and beverage, and gaming operations, driving revenue growth and ensuring guest satisfaction. Responsibilities include training and developing team members, hiring and evaluating staff, preparing administrative and senior-management reports, enforcing cash-handling procedures, inspecting and maintaining building and equipment, organizing team meetings and training, controlling direct operating costs and inventory, managing risk and safety, ensuring guest-service standards and proper staffing, and collaborating with supervisors, peers, vendors, and corporate partners. Required skills emphasize proven leadership, strong written and verbal communication, decisive decision-making, customer-facing negotiation, high guest-satisfaction focus, resourceful problem-solving, self-motivation, organizational and time-management abilities, accountability, and ability to multitask and delegate. Educational background and experience expectations include a Bachelor's degree in hospitality/related field (preferred), 5+ years in high-volume operations management in dining/theater/entertainment or restaurant settings, 3+ years in high-volume F&B management with full-service bar/kitchen, proven operational excellence, and necessary certifications (ServSafe and state alcohol-server). Availability for holidays, nights, and weekend shifts is required. The role is based in Southlake, TX, with the organization providing competitive pay and comprehensive benefits.
Required Qualifications
- Bachelor's degree in hospitality, management or related field preferred
- Minimum 5 years of dining theater, entertainment center or restaurant operations management experience in high-volume operation
- Minimum 3 years of F&B management experience in a high-volume management role ideally with full-service bar and kitchen
- Required state alcohol-server and Manager ServSafe Certification required
- Availability to work during holidays, nights, and weekends with increased hours during peak times
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