General Manager - Element by Marriott Melbourne Richmond
On-siteMelbourne, Victoria, Australia
EXPIREDMelbourne, Victoria, AustraliaOn-siteFull TimeHospitality ServicesEnterprise
Full TimeEnterpriseHospitality Services
Job Summary
Lead strategic business operations by developing and executing plans that maximize profitability, market share, and guest satisfaction. Manage revenue generation through pricing strategies and sales activities, while overseeing human resources, financial performance, and quality assurance. Build strong relationships with owners, local officials, and the community to drive brand positioning and long-term value. This role requires a Bachelor's degree and 10+ years of hotel industry experience. Competitive salary and comprehensive benefits are available.
Required Qualifications
- 10+ years of progressive experience in hotel industry
- prior GM / HM / EAM experience in similar size hotels
- Excellent food & beverage skills
- Excellent event management skills
- Excellent rooms operations skills
- Excellent revenue management skills
- Excellent human resources skills
- Excellent quality assurance skills
- experience with strategic planning
- experience with budgeting
- experience with negotiating
- experience with interpreting contracts
- experience with SOPs
- experience with project management
- Demonstrated ability to operate in a matrix organization
- Demonstrated ability to leverage centralized organizational resources
- Ability to independently manage multiple projects simultaneously
- Demonstrated ability to deliver results in adverse conditions when faced with complexity and ambiguity
- Experience evaluating business trends and risks
- successfully developing/implementing new business programs and strategies that enhance multi-unit business performance
- successfully mitigating business concerns
- Track record of creating positive and influential owner relationships
- Bachelor's degree in related area
- equivalent relevant experience
Desired Qualifications
- Ability to creatively execute against strategy and drive results
- can create unique guest experiences
- maximize revenue within the brand framework
- Strong organization skills
- Financial management and analytical skills
- ability to analyze P&L statements
- develop operating budgets
- forecasting
- capital expenditure planning
- Ability to evaluate business trends
- determine applicability
- modify business strategies accordingly
- Ability to manage customer preference, loyalty, and engagement
- Ability to take constructive action without relying on directions from others
- Ability to network and build relationships to grow the business
- Strong problem-solving skills
- encourages new innovative solutions when appropriate
- Strong communication skills (verbal, listening, writing, presentation)
- Effective influence, consensus building, and negotiation skills
- Ability to effectively manage and support change
- Strong associate relations and customer relations skills
- Proven success in talent management and manpower decisions
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