General Manager
$56,160–$66,560 year
On-siteGlendale, California, United States
Job Summary
General Manager oversees all El Pollo Loco restaurant operations, leading a team to deliver a consistent guest experience, achieve sales and profitability targets, optimize staffing and scheduling, and ensure adherence to company policies and standards. Responsibilities include coaching and recognizing team performance, managing opening/closing procedures, ensuring proper coverage of all workstations, focusing on guest service and speed of service, maintaining staffing aligned with sales projections and labor hours, overseeing hiring processes (interviews, references, I-9 verification, new hire orientations), and performing other duties to support restaurant operations. The role emphasizes leadership, operational efficiency, labor modeling, compliance with standards, and driving a high-quality customer experience.
Required Qualifications
- Must be at least 18 years old
- High school diploma or equivalent (GED) preferred
- Must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment
- Possess and maintain a valid driver’s license and a reliable vehicle that may be used for company business
- Must obtain Serve Safe Certification
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