General Manager
On-siteBrookfield, Wisconsin, United States
Job Summary
Manage the financial performance and operational excellence of the store by driving sales, profitability, and top-line growth. Ensure the store is fully staffed through deliberate bench planning, schedule management, and continuous team development while executing role-based training and coaching initiatives. Lead by example to foster a culture of excellence, resolving employee and customer relations issues, and maintaining rigorous food safety and sanitation standards. Utilize assigned systems to analyze trends, manage budgets, and optimize inventory to minimize loss and ensure timely replenishment. Commitment to excellence for adaptable scheduling including early mornings, evenings, weekends, and holidays.
Required Qualifications
- A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education
- Must be 18 years of age or older
- Have reliable transportation
- Ability to work full-time (47 hours per week)
- Willingness to learn new systems and tools as they are introduced to support the business
- Valid driver's license
- High school diploma or GED equivalent
- Physical requirements: bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodation
Desired Qualifications
- ServSafe certification or ability to receive a certificate within 90 days of employment
- Experience with sales building, Profit & Loss (P&L) statements, recruitment, and training
- Keen aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
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