General Manager
On-site · Delaware, Ohio, United States
Job Summary
General Manager at a Dunkin restaurant overseeing guest experiences, operational excellence, and profitability. Responsibilities include hiring, training, coaching, and evaluating staff; ensuring safety, sanitation, and compliance with brand and legal standards; maintaining guest-first service, staffing levels, and quality controls; executing in-restaurant marketing, promotions, and new product rollouts; setting and tracking sales goals; and managing costs and profitability. Requires leadership, financial acumen, team-building, and the ability to drive performance across the restaurant while upholding Dunkin and franchisee standards.
Required Qualifications
- High School diploma, or equivalent
- Fluent in English
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age
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